Where can I find the Priceline catalogue?How do I search for products in the online store?Can I buy Gift Cards online?
How do I place my first order online?Do I have to be a Sister Club member to shop online?Can I cancel or change my order?
Delivery & Tracking
How long will it take for my order to arrive?How do you deliver my online purchases?How can I track my online order?
Will I get a tax invoice for an online purchase?What should I do if my credit card is declined?
What are the conditions for change of mind returns?How do I return a product that I purchased online?Can I return or exchange a product?
Sister Club and Sisterhood - what's the difference?How do I join Sister Club?Do I have a choice of design for my Sister Club card?
Product Safety & Recall
My product has been recalled. What do I do?I need an MSDS for a product. What do I do?
Security & Tech Support
Is it safe to enter my credit card and personal details?How does Priceline prevent online fraud?Do you store my credit card details?
Start here if you registered for the Sister Club in store but are new to our website.